Brand & reputation
Online reputation management
Make sure the first things people find about you are good. Customers check reviews and search results before they buy.
Overview
Online reputation management by Showdeck Media
Customers check reviews and search results before they buy. We monitor what is said about your brand, help you collect more genuine reviews, respond to negative feedback professionally and push positive content up the search results.
What's included
Everything in our online reputation management service
Brand and review monitoring
Review generation campaigns
Response templates and handling
Search result audit for your brand name
Positive content and profile building
Monthly reputation reports
What you get
- Higher ratings across platforms
- Better first impression in search
- Faster handling of complaints
- More trust from new customers
Ideal for
- Clinics, hospitals and doctors
- Restaurants, hotels and retail
- Real estate developers
- Brands recovering from negative press
Industries
How we work
From first call to results
Listen
What customers, media and search results say about you today.
Shape
Positioning, messages and the visual or editorial plan to get there.
Activate
Design, outreach, campaigns and communications go out.
Sustain
Ongoing monitoring and regular reporting so the brand keeps growing.
Questions
Online reputation management FAQs
Can you delete negative reviews or articles?
We can only report content that breaks platform rules. Our focus is genuine reviews, good responses and positive content.
How soon will ratings improve?
With a steady review programme, most brands see improvement within a few months.
Works well with
Related services
Online reputation management for your brand
Tell us your goal and we will come back with a plan, timelines and a fee range, usually within one working day.